Supportive Insurance – help for customers with gaming addiction

Our supportive insurance is developed to prevent problem gaming by helping our affected customers get the professional counselling they need. The insurance covers counselling up to 2300 euros with a licensed therapist validated by the insurance company. The insurance also allows a relative to participate in the therapy with the affected customer.

Who is insured?

The insurance covers all players over 18 years of age residing in Finland, Sweden and Estonia. All beneficiaries are required to have registered an account at Paf.com at least 12 months ago and to have played for at least 120 euros during the last 12 months. The insurance does not cover treatment if the player has been diagnosed or has undergone treatment for gaming addiction or other similar addiction treatment during the past 3 years.

What should I do if I think I need help?

If you think you might be addicted to gaming and fulfill the above criteria, we can help you.

For more information about our gaming insurance, please contact Customer support

Read more information to help you play responsibly.

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PAF’S COOKIE POLICY

We (Ålands Penningautomatförening, also called Paf) use cookies and similar technologies, such as local storage, tracking pixels and/or digital fingerprints (collectively called "Cookies") to be able to give you a better experience on our web pages and mobile applications.

Below you can find information about our use of cookies and why we use them. It is important that you feel safe with how we use cookies.

1. What are cookies?

Cookies are small text files that are saved on your device (eg your computer, mobile or tablet) when you visit our web pages. The creation of cookies allows us to recognise you and how you use our web pages, which in turn helps us to improve your experience of our web pages and offer you personalised content, tailored to your preferences.

Cookies can be temporary (also called "session cookies") or persistent. Session cookies disappear as soon as you close the browser while persistent cookies are stored in your browser until the cookie has reached its expiration date, unless their validity period is extended each time you return to the web page.

2. What types of cookies do we use and why do we use them?

We use different types of cookies, both first-party and third-party cookies. First-party cookies are created by us and third-party cookies are created by companies we collaborate with or purchase services from. Third-party cookies are most often used to compile statistics about your browsing habits or to obtain data for targeted marketing and communication on other websites.

We use the following categories of Cookies:

  • Strictly necessary cookies

    By using our gaming service, you accept that we use Strictly Necessary Cookies. Without these Cookies we will not be able to provide the gaming service and our website may not function properly. Strictly Necessary Cookies are used, for example, to remember your settings, maintain security and to be able to fulfil our obligations to our partners (such as gaming providers) in order to pay the right commissions.

  • Cookies for analysis and statistics

    These Cookies allow us to measure and analyse how our gaming service is used and help us improve it.

  • Cookies for marketing

    With the help of these Cookies, we can reach you with advertising and offers as well as information that is relevant to you on other websites, including social media, such as Facebook, and follow up the results of our marketing.

3. How do I delete cookies?

If you don’t want websites to be able to store any cookies on your device, you can customise the settings in your browser. By adjusting your settings, you can be informed before a cookie is stored on your device and you can also configure your browser to either deny all cookies or deny cookies that come from third parties (third-party cookies).

The same process applies even if you want to delete cookies that have already been stored on your device. Remember that you must adjust your settings separately for each browser you use.

Please keep in mind that without Cookies, we can not guarantee that our web pages and your user experience will be optimal.

Also be aware that different browsers implement different methods to configure their cookie settings and as these systems are beyond our control, we refer you to the instructions provided by each provider, such as Google Chrome and FireFox.