Company Information

Our Safe Gaming Tools

We want you to have as enjoyable a gaming experience as possible. That’s why Paf has developed safe gaming tools to enable you to take control of your gaming. Start with our self-test if you are worried about your gaming habits.

Deposit Limit

Your Deposit limit regulates how much you can put in your gaming account during a certain period. It is designed to help you control how much you can spend.

Gaming limit

The Gaming Limit helps you to control how much you play for over a period of time determined in advance by you. The limit cannot be increased or the time period it applies for shortened. You can also choose to automatically renew the Gaming Limit if you wish.

Time Tracking

In Time Tracking you can see how much time you spend gaming. You can follow how long you have been logged in and see your previous gaming sessions over the last 7, 30 or 90 days. You can also choose to receive reminders about responsible gaming when you log in, start a new game or at regular intervals while you are playing.

Freeze gaming account

Use the freeze gaming account tool if you want to take a complete break from gaming. You decide how long your account will be frozen for. If you want to freeze your account for longer than 4 weeks, please contact our Helpdesk.

Freeze game category

You can also freeze particular game categories you would like to take a break from. Select the game categories and the length of time you want to freeze them for. You will still have access to the remaining gaming categories.

Locking your account

If you would like to take a longer break from gaming we can help you lock your gaming account. Just contact our helpdesk and we will help you. You can call us daily between 09:00 and 24:00 CET on our number: 0800 023 2291. You can also reach us by e-mail at

The minimum period for locking your gaming account is six months. Any money you have in your gaming account will be transferred to your bank account. While your gaming account is locked you will not receive any newsletters from Paf.

Note: You must be logged in to access our responsible gaming tools.


Open daily 09:00-24:00 CET
Tel: 0800 023 2291